1. Acceptance of Terms
By using the Stardust website and placing orders, you agree to these Terms & Conditions, along with our Shipping Policy, Return Policy, Privacy Policy, and any other relevant policy. If you do not agree, please refrain from using our services.
2. Definitions
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We/Our/Us: Stardust (the company operating this website)
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You/Customer/User: Any person accessing or placing orders on this site
3. Eligibility
You must be at least 18 years old to make a purchase. By placing an order, you confirm that you are of legal age and capable of entering into contracts.
4. Product Information
While we strive for accuracy, colors, images, and descriptions of products may vary slightly due to lighting, screen settings, or natural characteristics. If a product you receive doesn’t match the description, you may raise the issue according to our Return Policy.
5. Pricing & Availability
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All prices listed are in Indian Rupees (₹) and may change without prior notice.
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We reserve the right to cancel orders placed with incorrect pricing or due to stock limitations, with prompt notification and refund where applicable.
6. Payment Methods
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We accept standard online payment options (UPI, credit/debit cards, net banking, wallets).
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Payment shall be completed at the time of purchase. Any changes to available payment methods will be communicated via updates on the site.
7. Shipping & Delivery
Refer to our Shipping Policy for delivery timelines, charges, and tracking information. We currently ship exclusively within India. Shipping delays due to third-party carriers or unforeseen events are beyond our control.
8. Order Cancellation
Orders may be canceled within 24 hours of placement for a full refund, excluding any gateway fees. Customized orders cannot be canceled once production has begun. Please refer to our Return Policy for additional details.
9. Returns & Exchanges
Please consult our Return and Exchange Policy for procedures, eligibility criteria, and timelines. Personalized or custom-made items may not be eligible for return or exchange.
10. Intellectual Property
All website content, including design, text, images, logos, and multimedia, is property of Stardust or licensed to us. Unauthorized use, reproduction, or distribution without written permission is strictly prohibited.
11. Site Usage
You agree not to misuse the Stardust website (e.g., hacking, data scraping, spamming, posting offensive content, infringing copyrights). Violation may result in access termination or legal action.
12. Limitation of Liability
Stardust shall not be liable for indirect, incidental, or consequential damages, or any loss arising from use or inability to use our services, to the fullest extent permitted by law.
13. Third-Party Links
Our site may contain links to external websites. Stardust holds no responsibility for their content or policies. Your use of third-party services is entirely at your own risk.
14. Changes to Terms
We may revise these terms periodically. Changes become effective upon posting to the website and your continued use constitutes acceptance. Please review this document regularly.
15. Governing Law & Dispute Resolution
These Terms are governed by Indian laws. Disputes shall be resolved through arbitration or litigation in courts located in Kanpur, at our discretion.
16. Severability
If any part of this agreement is found unenforceable, the remaining terms will continue in full force.
17. Contact Us
For questions or concerns, reach us at:
📧 Email: support@stardustbydivya.com
📞 Phone: +91-7988116912
18. Modifications
This blog, alongside our Shipping, Return, Privacy, and other policies, collectively govern your use of Stardust’s site and services.
